Care Service Insurance & Risk Solutions
Specialist Insurers for Aged Care, Child Care, Disability Care & Allied Health Care Services
Being an insurer of thousands of Care organisations focused on looking after Australia’s most vulnerable people, Ansvar has an intimate knowledge and understanding about how best to protect and safeguard the needs of carers and vulnerable people in care.
What are you looking for?
Aged Care & Retirement Villages
The aged care sector is a crucial component of our community and one which requires dedicated care workers going above and beyond to provide their clients with a high quality care at a time when they need it most.
On a daily basis, there are countless roles and professions within the aged care sector facing potential risk exposures in performing their regular duties. To name a few, these risks may include:
- lifting, supporting and transporting patients;
- occupational violence; work-related stress;
- moving and handling beds, mattresses, trolleys, wheelchairs and similar equipment;
- bullying and harassment and more.
For more information about the key issues and big changes in the Aged Care sector, please read our latest Aged Care Risk Alert.
If you work with the elderly in any capacity, it’s important that you have the right coverage in place to protect your organisation against potential liability claims and occupational risks. This includes providing insurance coverage for everyone from individual aged care contractors, right through to healthcare organisation owners, managers, board members and so on.
Our aged care insurance packages include (but are not limited to):
- Retirement Village & Care Facility Insurance
- occupational violence; work-related stress;
- Retirement Village & Care Facility Insurance
- bullying and harassment and more.
LEARN MORE
Care Service Insurance Business Pack & Products
Aged Care & Retirement Village Insurance Business Pack
Public and Products Liability insurance protects the Insured organisation for personal injury or property damage claims from a third party.
- General Public and Product Liability insurance
- Physical And Sexual Abuse Cover
- Management Liability
- Professional Indemnity Insurance
Aged Care & Retirement Village Industrial Special Risks
This policy is designed to protect physical assets, including buildings, stock, plant and machinery and other property for losses from fire and perils, burglary, theft, loss of money, glass breakage and mechanical breakdown.
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Aged Care & Retirement Village General Public & Products Liability
Public and Products Liability insurance protects the Insured organisation for personal injury or property damage claims from a third party.
- Personal Injury
- Property Damage
- Sexual Abuse Cover
Aged Care & Retirement Village Management Liability
Management Liability Insurance protects you and your organisation against operational risks and exposures.
- Entity Liability
- Directors & Officers Liability
- Entity Reimbursement
- Trustees Liability
- Statutory Liability
- Internet Liability
- Entity Crisis Cover
Aged Care & Retirement Village Professional Indemnity
Professional Indemnity insurance covers you for a claim made against you or your employees during the period of insurance as a result of a breach of professional duty.
- Claims preparation costs
- Continuous cover
- Indemnifiable fines and penalties
- Public relations expenses
- Vicarious liability
Risk Management
Care services are being delivered in a rapidly changing environment with increasing regulation, changing models of care and greater consumer choice. Ansvar understands these changes and importantly the risks and challenges experienced by Aged Care, Retirement Village, Disability services and Child Care facilities. From our own experience, we know the key risks in the Care sector comprise four key areas including fire and accidental damage, financial loss, protection of carers and volunteers and protecting the vulnerable in your care.
Damage
& Volunteers
Vulnerable in Your Care
Enterprise Risk Management
Our ERM Solutions
To assist our Care Service customers, Ansvar can provide a range of sector specific risk management services and tools including strategic workshops and online incident reporting software and expert advice and tools for the protection of vulnerable people in care settings.
We’re here to help
For General Enquiries Call
1300 650 540
Contact Your
Local BDUM
Being an insurer of thousands of Care organisations focused on looking after Australia’s most vulnerable people, Ansvar has an intimate knowledge and understanding about how best to protect and safeguard the needs of carers and vulnerable people in care.
Our Care sector insurance solutions are designed to reflect these complexities with unique policy coverage protecting clients against a range of things including physical and sexual abuse (PSA).
Ansvar provides specialist insurance and risk solutions designed to protect organisations who specialise in caring for the vulnerable or those in need of care including Aged Care, Child Care, Disability Care and Allied Health Care service organisations.
Aged Care & Retirement Villages
The aged care sector is a crucial component of our community and one which requires dedicated care workers going above and beyond to provide their clients with a high quality care at a time when they need it most.
On a daily basis, there are countless roles and professions within the aged care sector facing potential risk exposures in performing their regular duties. To name a few, these risks may include:
- lifting, supporting and transporting patients;
- moving and handling beds, mattresses, trolleys, wheelchairs and similar equipment;
- occupational violence; work-related stress;
- bullying and harassment and more.
For more information about the key issues and big changes in the Aged Care sector, please read our latest Aged Care Risk Alert.
If you work with the elderly in any capacity, it’s important that you have the right coverage in place to protect your organisation against potential liability claims and occupational risks. This includes providing insurance coverage for everyone from individual aged care contractors, right through to healthcare organisation owners, managers, board members and so on.
Our aged care insurance packages include (but are not limited to):
- Retirement Village & Care Facility Insurance
- Business Liability Insurance
- Commercial Property Insurance
- Professional Indemnity Insurance
- Employment Disputes Insurance
- Health & Safety Solutions
Child Care Services
Child Care service providers need to have suitable protection to cover common risks for property assets such as fire and accidental damage, financial loss and also protection for people including carers, volunteers and most importantly children in you care. Ansvar provides you with the peace of mind that your childcare business is well protected.
If you require specialist insurance for your kindergarten, preschool, creche or other forms of child care, Ansvar is here to help by customising an insurance and risk solution that is specific to your business needs and requirements.
Risk Support to Help You Protect Your Child Care Business
Over recent years, there has been significant change in Australia’s child care sector, particularly with the government introducing The National Quality Framework (NQF) – essentially, Australia’s system for regulating early learning and school age care.
With these changes, there is now a new range of tools and resources available to the sector such as improved quality and reporting systems, incident reporting/management, staff credentialing and more effective on-boarding and induction programs. Ansvar’s experience providing support and expert guidance to child care businesses means we can help guide you on the most suitable tools and resources for your needs.
Our ERM team can assist you with access to a diverse range of sector-specific tailored risk management and solutions for family day care insurance and provide expert advice and useful tools for the protection of your child care business. Learn More
Disability Care Services
It goes without saying that disability centres, carers and support workers provide essential care that allows their clients to achieve a happier, more productive day-to-day routine and a more fulfilling lifestyle. From assisting with tasks like shopping and running errands to encouraging involvement in group activities and pursuing hobbies, clients place their trust in disability care professionals.
Whether you are a business that provides disability care or a centre that employs disability care professionals (including non-paid volunteers), Ansvar has created specific insurance packages that are tailored to cater for your disability care insurance needs.
Our insurance includes everything from attendant and domestic care, to transitional/post-acute care, respite care, transportation assistance and more. Our team of experienced underwriting and risk specialists will help design a tailored disability care insurance package providing optimal protection specific to your organisation.
The National Disability Insurance Scheme (NDIS) has drastically improved the way that services for people living with a disability are funded, designed and delivered. As the scheme continues to adapt and evolve in order to best facilitate the disability care sector, our ERM Team is meticulous about adapting our risk management tools and resources to assist Disability Care service providers better manage and mitigate risks they face on a daily basis. Learn More
Allied Health Care Services
Whether a nurse, dentist, physical therapist, occupational therapist, physician’s assistant, medical technician or otherwise, Allied healthcare professionals provide an essential service within our community and importantly help to improve people’s lives on a daily basis.
There are however, many risks on a daily basis for allied health care professionals. At Ansvar, we are very aware of the potential risk exposure for both individual workers and businesses operating in this sector and have therefore developed specifically tailored a Allied Health Service Insurance package that includes:
- General Public & Product Liability Insurance
- Volunteers Personal Accident Insurance
- Property Insurance – Commercial Premises
- Business Interruption Insurance
- Crime Cover
- Glass Breakage
- Breakdown of Mechanical & Electronic Equipment
- General Property Insurance
Care Service Insurance Business Pack & Products
Care Service Insurance Business Pack
General Public and Product Liability insurance
Public and Products Liability insurance protects the Insured organisation for personal injury or property damage claims from a third party. Personal injury or Property Damage can occur in many ways, for example lack of maintenance of premises, provision of group activities, community events, the selling or donation of products, food handling or lack of attention to the people in the Insured’s care can pose risk of injury or damage occurring. In the event that the organisation is deemed liable for injury or damage, the General Public and Products Liability policy is designed to pay compensation to the third party.
Physical and sexual abuse cover
Offered as an extension within the General Public and Products Liability policy, Ansvar’s Sexual Abuse Cover protects your organisation against allegations of sexual abuse committed by either an employee or volunteer against a member of the public whilst in your care.
The cover is offered to organisations with robust risk management procedures in place and offers peace of mind for a serious risk which is very real for organisations that provide care to vulnerable people including children, the disabled and the elderly.
Choose the cover that’s right for you. With Ansvar’s General Public and Products Liability insurance you can add additional cover to suit your organisation’s needs.
Management Liability
Management Liability Insurance protects you and your organisation against operational risks and exposures.
It is a packaged executive protection insurance policy that typically includes:
- Entity Liability
- Directors and Officers Liability
- Entity Reimbursement
- Employment Practices Liability
- Trustees Liability
- Statutory Liability
- Internet Liability
- Entity Crisis Cover
It is designed to protect an organisation, its directors and officers and employees against actions brought by:
- Regulators
- Employees
- Competitors
- Creditors
- Shareholders (especially minority shareholders)
- Clients
Most common types of claims under Management Liability Insurance:
- Breaches of director’s duties and/or fiduciary duties, including breach of trust
- False, misleading conduct by directors/officers and
- Actions alleging improper and illegal conduct
- Statutory breach of duty i.e. under legislation
- OH & S prosecutions and inquiries
- Employment: unfair/wrongful dismissal, discrimination, harassment, wrongful failure to employ or promote
- Defamation by directors/officers
- Breach of intellectual property rights by directors/officers
- Employee theft, including theft of money and property
- Statutory fines & penalties.
- Taxation investigation cost
Professional Indemnity insurance
Professional Indemnity insurance covers you for a claim made against you or your employees during the period of insurance as a result of a breach of professional duty and includes cover for:
- Claims preparation costs
- Continuous cover
- Court attendance costs
- Good Samaritan acts
- Indemnifiable fines and penalties
- Investigations and inquiries
- Joint venture
- New subsidiaries
- Public relations expenses
- Run-off cover
- Spousal liability
- Vicarious liability
Volunteers Personal Accident Insurance
Ansvar’s Personal Accident cover is designed to provide compensation to volunteers who provide services on behalf of the Insured if they are injured whilst providing those services. Unlike employees, volunteers are not covered under the Insured’s Workers Compensation Insurance Policy. Therefore it is vital that the Insured takes out this cover to protect the volunteers in the event they are injured whilst performing their volunteer duties. The Volunteers Personal Accident cover is a defined event policy, so there is no requirement for the Insured to be negligent in order to claim. It provides an upfront financial benefit in the event that one of the defined events of the policy occurs. It ensures the Insured organisation provides protection to one of its most important assets – its volunteer workforce.
*This cover complements Ansvar’s General Public and Product Liability Insurance policy.
Property Insurance – Commercial premises
This cover provides accidental damage to your insured property at the location(s) where you carry out your operations. Cover applies to the declared property for damage occurring during the period of insurance.
Business Interruption Insurance
Business Interruption Insurance covers you for loss of income and/or increased costs of working as a result of damage occurring during the period of insurance.
Crime Cover
Crime cover protects you for loss of money, burglary or theft of property (other than money), and theft by officials.
Glass Breakage
Glass Breakage covers you for accidental breakage of external and internal glass including leadlight and stained glass.
Breakdown of Mechanical and Electronic Equipment
Machinery Breakdown covers you for breakdowns for equipment such as mechanical equipment, explosion of boilers and pressure vessels.
Electronic Breakdown covers you for the breakdown of electronic equipment, such as computer equipment or point of sale machines, at your location(s).
General Property
General Property covers you for accidental damage caused to specific items that you have elected to insure Australia wide.
Industrial Special Risks
Ansvar’s Industrial Special Risks Insurance (ISR) provides Material Damage cover and Consequential Loss cover for medium to larger Care organisations including child care facilities, aged care facilities, disability services and retirement villages with insurable asset values over $10 million.
This policy is designed to protect physical assets, including buildings, stock, plant and machinery and other property for losses from fire and perils, burglary, theft, loss of money, glass breakage and mechanical breakdown.
General Public & Products Liability
Public and Products Liability insurance protects the Insured organisation for personal injury or property damage claims from a third party. Personal injury or Property Damage can occur in many ways, for example lack of maintenance of premises, provision of group activities, community events, the selling or donation of products, food handling or lack of attention to the people in the Insured’s care can pose risk of injury or damage occurring. In the event that the organisation is deemed liable for injury or damage, the General Public and Products Liability policy is designed to pay compensation to the third party.
Sexual Abuse Cover
Offered as an extension within the Public and Products Liability policy, Ansvar’s Sexual Abuse Cover protects your organisation against allegations of sexual abuse committed by either an employee or volunteer against a member of the public whilst in your care.
The cover is offered to organisations with robust risk management procedures in place and offers peace of mind for a serious risk which is very real for organisations that provide care to vulnerable people including children, the disabled and the elderly.
Management Liability
Management Liability Insurance protects you and your organisation against operational risks and exposures.
It is a packaged executive protection insurance policy that typically includes:
- Entity Liability
- Directors and Officers Liability
- Entity Reimbursement
- Employment Practices Liability
- Trustees Liability
- Statutory Liability
- Internet Liability
- Entity Crisis Cover
It is designed to protect an organisation, its directors and officers and employees against actions brought by:
- Regulators
- Employees
- Competitors
- Creditors
- Shareholders (especially minority shareholders)
- Clients
Most common types of claims under Management Liability Insurance:
- Breaches of director’s duties and/or fiduciary duties, including breach of trust
- False, misleading conduct by directors/officers and
- Actions alleging improper and illegal conduct
- Statutory breach of duty i.e. under legislation
- OH & S prosecutions and inquiries
- Employment: unfair/wrongful dismissal, discrimination, harassment, wrongful failure to employ or promote
- Defamation by directors/officers
- Breach of intellectual property rights by directors/officers
- Employee theft, including theft of money and property
- Statutory fines & penalties.
- Taxation investigation cost
Professional Indemnity
Professional Indemnity insurance covers you for a claim made against you or your employees during the period of insurance as a result of a breach of professional duty and includes cover for:
- Claims preparation costs
- Continuous cover
- Court attendance costs
- Good Samaritan acts
- Indemnifiable fines and penalties
- Investigations and inquiries
- Joint venture
- New subsidiaries
- Public relations expenses
- Run-off cover
- Spousal liability
- Vicarious liability